Retail Assistants
Full time
$55,000 – $75,000 per year
Turn Your Passion for Cycling Into a Career
If you love bikes, enjoy talking with people and get genuine satisfaction from helping others, we'd love to hear from you.
We're not looking for someone to simply sell bikes, we're looking for someone who loves creating an exceptional experience for every customer who walks through our doors.
As a Retail Sales Consultant at Just Ride Nerang, you'll build genuine relationships, share your knowledge and help riders of all experience levels find the right bike and equipment for their needs.
Whether you're helping someone purchase their very first bike or guiding an experienced rider through their next dream build, every day brings something different, and every customer should leave feeling excited to come back.
Immediate start available.
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About Just Ride Nerang
At Just Ride Nerang, bikes are what bring us together.
We're a locally owned independent bike shop on the Gold Coast with a team that genuinely enjoys helping people ride more. From first-time riders to elite racers, we pride ourselves on offering honest advice, premium products and genuine hospitality that keeps customers coming back.
Located just minutes from the famous Nerang Mountain Bike Trails and some of the Gold Coast's best road riding, our showroom features many of the industry's leading brands, backed by one of the region's most respected workshops.
As we continue to grow, we're looking for another passionate team member who wants to be part of our journey.
What We Offer
- Work with some of the best bikes and brands in the cycling industry
- Flexible full-time or permanent part-time opportunities
- Competitive remuneration based on experience
- Generous staff discounts and team perks
- Access to our premium hire fleet
- Regular staff rides and team events
- A supportive team environment where your ideas are valued
About the Role
This position is advertised as a full-time role; however, we are also open to considering a permanent part-time arrangement for the right candidate.
This is a fast-paced, varied role where no two days are the same.
You'll spend your day helping customers choose bikes, apparel and accessories that suit their riding goals, while creating an exceptional in-store experience from the moment they walk through the door.
We're looking for someone who takes ownership of their work. From following up a customer enquiry to finalising a bike sale, you'll take pride in seeing every task through properly. If you start something, you finish it—and you believe every job is worth doing right the first time.
Beyond sales, you'll help maintain an inviting showroom, assist with stock management and merchandising, support our bike hire operation and work closely with our workshop team to ensure every customer receives outstanding service.
We don't believe in standing around waiting for the next customer. There's always something that can be improved, organised or completed, and everyone on our team takes pride in contributing to the success of the business. If you enjoy keeping busy, taking initiative and making a genuine difference every day, you'll fit right in.
Key Responsibilities
- Deliver exceptional hospitality and create memorable in-store experiences.
- Sell premium road, mountain and electric bikes, along with accessories and apparel
- Understand each customer's needs and recommend the right products and solutions
- Follow up customer enquiries and see every sale through from initial conversation to final delivery
- Maintain an attractive, organised and well-presented showroom
- Assist with stock control, merchandising and inventory management
- Support our bike hire operations
- Work closely with the workshop team to deliver a seamless customer experience
- Respond to customer enquiries in person, over the phone and via email
- Assist with the day-to-day running of the store, including preparing hire bikes, maintaining store presentation and supporting the team wherever required
This Role Could Be Perfect For Someone Who
- Loves talking about bikes and sharing their passion with others
- Is motivated by sales and enjoys helping customers find the perfect bike or accessory
- Takes pride in doing every job properly the first time
- Follows through on tasks and doesn't leave loose ends
- Thrives in a busy retail environment where every day is different
- Enjoys learning about the latest bikes, products and technology
- Wants to be part of a friendly, passionate and knowledgeable team
What You'll Bring
- A genuine passion for cycling (essential)
- Previous retail sales experience, preferably within the cycling industry
- A proven ability to build rapport and confidently close sales
- A natural ability to connect with people and provide genuine hospitality.
- Strong organisational skills and attention to detail
- Reliability and the ability to follow tasks through to completion
- A proactive attitude with the confidence to work independently and as part of a team
- Technical bicycle knowledge or mechanical experience is highly regarded
Availability on Saturdays is essential.
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Ready to Join the Team?
If you're passionate about cycling and want to help customers enjoy the sport we all love, we'd love to hear from you.
Please apply with your resume and a cover letter explaining why you would be a great fit for the role. Applications without a cover letter will not be considered.
Due to the high volume of applications, only shortlisted candidates will be contacted.